Gitomer: How's your speakability?
Friday, September 27, 2013 7:00 AM
I’m at a corporate conference, about to give my 90-minute, customized, personalized talk. I spent hours preparing it – as I do all my talks – and I’ve spent the last 20 years improving my speaking, presentation and performance skills.
I’m not just a speaker. I’m a student speaker.
Anyway, before my talk, the two leaders of a multibillion-dollar company addressed the gathered 200 in the audience. The attendees are eager to hear their words and looking for (hoping for) inspiration and direction.
Unfortunately, they didn’t get either.
The leaders, although smart and capable, are HORRIBLE presenters. I guess they don’t consider the skill important enough to master. Not good. They have a responsibility to be GREAT.
REALITY QUESTION: How’s your leader? How are his or her presentation skills?
REALITY QUESTION: Do your people, your audience and your customers WANT to listen to you? Or do they HAVE to listen to you?
When you give a talk or make a presentation, make certain you understand:
- What your engagement points are.
- How you want the audience to walk away feeling.
- What you want the audience to do tomorrow.
If you’re giving a speech (and you should be in order to be perceived as a leader) or making a presentation, there are some strategies and elements you must employ in order to ensure maximum attraction, engagement, connection and maybe even a sale.
1. Use genuine humor. Start with a comment or story that leads to BOTH laughter and learning. Go on YouTube and look at my videos. At the end of humor is the height of listening.
2. Ask poignant questions. Ask people what they’re hoping for. Make the people you’re addressing THINK. Especially about themselves.
3. Ask intellectual questions. Talk about their experiences and yours. Show wisdom. Ask about subject matter knowledge.
4. Tell a story that relates to you AND them. Real-life experiences are both relatable and create incentives to take action. NOTE WELL: Facts and figures are forgotten. Stories are retold.
5. Customization based on their real world. The people you present to care only about themselves and their issues. Focus on that.
6. Incorporate their philosophy, mission, brand and theme.
7. Give five to 10 major points they can walk away with and use immediately. Give ideas they can use. That’s what preparation is all about.
8. Have simple slides. Make certain your slides are easy to follow, fun and readable. And there should only be one point per slide.
9. Very little talk about you. Not who you are. Rather, what you do and how you can help them.
9.5. End with emotion, (maybe even ask for the sale.) family or other concepts the audience can relate to and identify with.
At the end of your presentation/performance:
- You want the audience to react and respond. Buy, do better, do new things, applaud, or STAND and applaud. The quality of your talk will be the determining factor.
- You want the audience (or the prospect or the customer) to remember you and the moment. The only way that happens is if you perform remarkably.
The ultimate goal is to have impact over time. If you are able to follow up by getting people to subscribe to your blog or e-zine, you can document and measure your success.
Want a report card? Video your presentation and watch it twice. Once for the pain, and once to take self-improvement notes.
Want a path to success? Commit to personal presentation skills improvement. Take a Dale Carnegie course and join Toastmasters. Give talks at your local civic association. Not only are sales leads there, but it’s also a relaxed, learning opportunity. Take it.
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