Iowa truckers receive refunds over ‘compliance warnings’
A Louisiana company has paid $14,850 to refund fees paid by owners of Iowa trucking companies, many of whom thought they were responding to a government agency threatening fines. The Consumer Protection Division of the Iowa Attorney General’s Office began investigating Compliance Educators LLC after receiving a complaint in April from an Iowa trucker. Motor carriers must update their information with the U.S. Department of Transportation every two years. They can do so for free at a federal website, but Compliance Educators charged truckers $99 to do so. In May, the Haughton, La.-based company and its owner, Scott Rister of Flower Mound, Texas, agreed to provide refunds for 150 transactions of $99 each. The company also paid $7,000 to the state’s consumer fraud enforcement fund and agreed to refrain from doing business in Iowa.