Service organizations now serve more as pit stops for hourly workers than as places for building long-term careers. A new study by WorkJam, an employee relationship management platform, found that 34 percent of service companies have a quarterly turnover rate of at least 26 percent for hourly staff. One-third of service industry managers said they feel this rate has increased over the last two years. One key driver of turnover is inconsistent scheduling, a problem that continues to plague the service industry. According to WorkJam's study, 26 percent of hourly workers quit their last job because their schedule was inconsistent and didn't fit with their other commitments.