Now that I have your attention. … New York Times writer Aaron Orendorff writes that “Long emails and dense, difficult to decipher memos mean modern office communication goes ignored more often than it’s understood.” I like to think that because of my training in journalism I keep things concise, but I still found that I’m guilty of some of the communication flaws mentioned when sending communication to colleagues. One tip Orendorff mentions: Use an action line in your subject.