West Des Moines Mayor Russ Trimble and members of the City Council received the Leading the Way Award from ETC Institute during a presentation at the April 7 City Council meeting. This is the third time West Des Moines has received this award for outstanding achievements in the delivery of services to residents. ETC Institute, a national survey and research firm, said West Des Moines ranks in the top 10% of all local governments in the United States that participated in the DirectionFinder Citizen Survey during the summer of 2024. The average reflects West Des Moines’ performance across overall quality of service, customer service and tax dollar value. The survey also stated West Des Moines’ performance exceeded the national average by more than 25% in 22 different areas.